Lice, Exclamations, and Hearing Aid Batteries

The ringtone, Twinkle, goes off on my phone. I recognize it as my youngest. Glancing at my phone screen, it's Wednesday, and it's 11:09 am. It means she's walked the two kids, Andrea (eight) and Kai (six), to school. Four words into the conversation, and I usually have a pretty good idea of how her day started. This time it took only one.