One thing I need for all of eternity is time with girlfriends. In my early twenties, children, husband, household, and my educational pursuits left little breathing time. But by my early thirties, I’d met women who became my sanity and confidants. A group of us started a monthly bridge group. Jeannie purchased a tablecloth listing different openings, Maureen (I think) got her hand on a bidding wheel, and we proceeded to learn to play Bridge. We drank into the night. We laughed until we near peed in our pants. Four decades later, our game hadn’t improved much, but the joy and sanity outweighed any concern.
The leeches were tough to pull off and left a mark that resembled a Mercedes-Benz logo. That may have been wishful thinking or a way to drown out my kids’ yelling for me to save them. Taking pity on them, an unfazed elder told them to sprinkle salt on the wormy critters (aka filthy little devils), and they’d fall off. They did.
Sauntering down Main Street in Palm Springs, with my friend Maureen, an Executive Director at Kaiser Permanente, our conversation turns to her work. She tells me that patients are an integral part of the Kaiser process and doctors are evaluated regularly by their peers and patients. She explains that performance has to do with the … Continue reading Patient Reviews Matter